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General
About Caveo FX
Who is Caveo FX?
Caveo FX Limited is a licensed brokerage regulated by the Seychelles Financial Services Authority under licence SD213.
How your funds are protected
Client money is held in segregated accounts at reputable banks and monitored continuously by our compliance team.
Contacting support
Multilingual support is available 24/5 by email, support ticket and in-app chat.
Accounts
Opening a live trading account
Who can open an account, what it costs to start, and how long activation takes.
Documents you need for verification
The identity and address documents required to activate a live account under FSA Seychelles KYC rules.
Demo accounts
Practise on live market prices with virtual funds for 30 days, with no risk to your capital.
Islamic (swap-free) accounts
Trade compliant instruments with no overnight swap interest and no additional fees.
Multiple accounts and internal transfers
Run separate accounts for separate strategies, and move funds between them instantly.
Updating, freezing and closing your account
How to change your personal details, temporarily disable an account, or close it permanently.
Funding (Deposits & Withdrawals)
Deposit methods and minimums
Bank transfer, Visa/MasterCard, cryptocurrencies and e-wallets — with the minimum deposit for each.
How to withdraw funds
Withdrawal methods, processing times, and the name-matching rule that applies to every request.
E-wallet funding with STICPAY
Instant deposits and same-day withdrawals through STICPAY, with no fees charged by Caveo FX.
Funding with cryptocurrency
How crypto deposits and withdrawals work, how long they take, and what network fees apply.
Deposit and withdrawal troubleshooting
What to check when a payment has not arrived, was declined, or is taking longer than expected.
Trading
What you can trade at Caveo FX
Forex, metals, energies, futures, global indices, US and European shares, and CFDs.
Understanding leverage and margin
What leverage does to your position size, how margin is calculated, and a worked example.
Margin call and stop out
What happens when your margin level falls — including the 20% stop out level applied to accounts.
Order types and execution
Market versus pending orders, how positions are closed, and the difference between instant and market execution.
Slippage and hedging
Why fills can differ from the price you saw, and how hedging works on a Caveo FX account.
Copy trading and signals
Mirror professional traders' positions automatically, and use in-app signals to support your own decisions.
Analysis tools and Autochartist
Automated pattern detection, technical indicators and price alerts — and how to use them without over-relying on them.
Trading Platforms
Getting started with MetaTrader 5
Download links for desktop, Android and iOS, and how to log in to your Caveo FX account.
Using MetaTrader 5 on mobile
Step-by-step login for Android and iOS, and how to place a pending order from your phone.
MetaTrader 5 desktop essentials
Opening and closing trades, one-click trading, reports, chart settings and installing an Expert Advisor.
Fixing common MetaTrader 5 errors
What 'Not Enough Money', 'Common Error' and 'No Connection' mean, and how to resolve each.